The gap, in Sunrise's own words. Covering the August 2025 acquisition of the former XL Cleaning Services site on Nantwich Road, Crewe Nub News quoted the owners directly: "Our customers will also be able to request a pick up or delivery simply by using our app." A year on, no such app is listed on the App Store or Play Store, and the live site (sunriselaundryservices.co.uk) still routes every order through phone or email only, confirmed by checking the homepage, the care/residential-homes page, and the site's own testimonials.
Two real sites, coordinated by phone. The Gateway Industrial Estate site and the newly acquired Nantwich Road site are both independently confirmed (Crewe Nub News, August 2025). This prototype's scheduling tab treats "which site" as a first-class choice, since a self-serve portal for a two-site operation needs that distinction that a single phone line doesn't naturally surface.
Client types match their own site, not invented segments. Hotels, care/residential homes (branded "ResiCare"), restaurants, retail, industrial/warehousing, holiday lettings and events are the sectors Sunrise's own site markets to. The account list on this page uses fictional business names, but the account types are real client categories Sunrise names for itself.
What a real build adds. A production version would connect to whichever system Sunrise's team actually uses for order intake and delivery routing (or replace the current phone/email intake with this portal directly), add authentication per client account, and use Sunrise's real published rates rather than the placeholder figures shown in the usage tab.