Example built for a real business

Every cylinder, every branch, without a phone call

Conroe Welding Supply has delivered industrial and specialty gases around Conroe, Porter and Onalaska since 1974. Their own site gives a customer three phone numbers, a text line and an email address, and no way to see what they are holding or order without using one of them. This is what a customer account portal for that business would actually do.

Three branches: Conroe, Porter, Onalaska Supplier since 1974 Around 40 employees 13 delivery trucks No online ordering or account login today

Independent work sample using fictional account data. The branches, gas list, posted hours and company facts shown here come from Conroe Welding Supply's own public website. Every account name, cylinder serial number, rental rate, invoice and dollar amount is invented for this prototype and is not their real pricing, their real customers or their real data. Nothing here is connected to any live system.

Signed in as (sample account)

Activity log

Every action taken in this prototype is timestamped here, so a request is a record both sides can point at instead of a remembered phone call.

WhenAccountAction

Why this shape, and where each fact came from

Every order today starts with a phone call, a text or an email. Their published locations page lists a phone number for each of the three branches and a text line for two of them, and the contact page offers a quote request and a downloadable credit application. Fetching the homepage, the about page and the locations page turned up no online ordering, no customer login, no account portal and no online bill pay anywhere. That absence is the whole opportunity here, not a criticism of the business.
The scale is real, which is why cylinder balances matter. Their own about page states the company has been "A Trusted Supplier of Industrial Gas Products Since 1974", has "grown from a team of under 10 to around 40 employees", and runs "13 delivery trucks in the area". Three branches across the Conroe, Porter and Onalaska area means a customer's cylinders and their nearest branch are not always the same place, which is exactly the thing a portal can resolve automatically.
The catalog uses their own published gas list. Acetylene, argon, carbon dioxide, helium, hydrogen, nitrogen, nitrous oxide, oxygen and propane are all named on their own site, alongside welding equipment, rods, fluxes and PPE. The retest feature exists because "Cylinder Testing" and "Machine Repair" are both listed as their own services, so a customer-owned cylinder coming due is work they already do.
What is placeholder, stated plainly. Account names, cylinder serial numbers, rental rates, included-day allowances, invoice numbers, dollar amounts and route days are all invented for this prototype. Conroe Welding Supply does not publish rental terms or a route calendar, so nothing here should be read as their actual pricing or schedule. Hours are shown only for the Conroe branch because that is the only branch whose hours their locations page posts.

What this does not do yet

It does not connect to their existing records. The cylinder ledger, invoices and orders in this prototype live in the browser. A production build reads from whatever system already tracks deliveries and cylinder balances today, so the customer view and the office view cannot drift apart.
It does not take payment. The invoice tab records a payment-link request and an invoice query as account activity. Actually charging a card needs a payment processor and a server, which is outside what a static page does and is scoped separately.
It is a customer-facing layer, not a back-office system. This deliberately does not try to be route accounting or an ERP. It sits in front of how the branches already work, which is why it is a small build rather than a system migration.
Real rental terms would replace the sample ones. The included-days allowance, the daily rates and the 75-day idle threshold are illustrative. Those numbers come from the distributor's actual rental agreement in a real build, and they drive every figure the customer sees.