Built as a work sample for Easter's Lock & Security Systems, Inc., not a live system

One dispatch inbox for five service lines, and a fire door clock nobody is watching

Easter's Lock runs commercial and residential locksmith work, access control installs, intrusion detection and video surveillance, safe and vault work, and NFPA-80-mandated annual fire door inspections across more than thirty field technicians, all through a phone line and a single generic "Get a Quote" form today, with both on-site "Schedule Now" buttons routing to that same form. A client with several fire doors under annual inspection has no way to see when the next one is due, and a client waiting on any of the other service lines has no way to check status without calling back. This page shows what a per-client fire door due-date board plus a shared service queue, with a client self-service status check, could look like, using fictional sample accounts.

Independent work sample, not affiliated with or endorsed by Easter's Lock & Security Systems, Inc. The client names, door records, and job tickets below are fictional. Nothing on this page sends a real email, text, or dispatch, every action here only updates the record in your own browser.

Parkville, MD · founded 1953 (73 years) · third-generation, family-owned Maryland Locksmith License #0010 "More than thirty security technicians" (company's own claim) Current intake: phone & a single generic "Get a Quote" form, both "Schedule Now" buttons route there too

Facts above are drawn directly from easterslock.com's own published copy, nothing here is invented about the business itself. The annual inspection interval below reflects NFPA 80's standard annual fire door inspection requirement; a real build uses whatever interval Easter's Lock's own inspection contracts and applicable code actually set for a given door, not a number invented here.

Client fire door compliance board (fictional sample accounts)

Each client site can carry more than one group of fire doors (e.g. a warehouse dock and a records wing), and each group keeps its own next NFPA-80 annual inspection due date. Logging a completed inspection updates that group's record immediately, so nobody has to remember it by hand.

New client / door group record

Fills the role of the phone call or "Get a Quote" form Easter's Lock gets today. Type an existing client name to add a second door group to that same site, or a new name to start one. The next due date is computed automatically, not typed in by hand.

days with no stage change

Log a new ticket

A real deployment shows this same queue to whoever is covering dispatch that day, across locksmith, access control, intrusion/video, fire door repair, and government-sector jobs, instead of splitting them across memory, sticky notes, and phone messages.

Shared service queue, flagged first

Client status check

Replaces calling in and waiting for a callback, including for the day and time a technician is actually scheduled: a client can check a ticket's status themselves, any time.

Try EL-1001 through EL-1005 from the sample queue, with the matching sample client name.

Why this, specifically, for Easter's Lock

Matches the pain in Easter's Lock's own site and its own reviews. Every service line on easterslock.com, commercial and residential locksmith work, access control, intrusion detection, video surveillance, safe and vault work, and fire door inspection, routes through the same phone number or the same generic "Get a Quote" form, with both "Schedule Now" buttons landing on that form too. A real customer review found during research states the failure mode directly: "They did not come on the day they said they would, I called and had to reschedule, because I had to leave the house."
One client, several fire door groups, one clock each. A single commercial or government client can have fire doors in more than one part of a building, a warehouse dock and a records wing, say, each on its own NFPA-80 annual inspection clock. The sample accounts below model that shape: one client, multiple door groups, each with its own independently tracked due date.
Covers the breadth of what Easter's Lock actually does, not just inspections. The service queue tracks locksmith service calls, access control installs, intrusion and video surveillance installs, fire door repairs found during inspection, and government-sector (GSA-credentialed) projects in one shared view, with anything sitting too long in a stage flagged automatically, the same shape of problem the "didn't come the day they said" review describes.
Same class of tool already proven in this pipeline for adjacent licensed, inspection-driven trades: a compliance-schedule board for CFS Fire Protection and Overhead Hoist & Crane Specialists, and a combined board-plus-queue for Elevator Repair Service, Inc. This example follows the same combined pattern because Easter's Lock's own pain, like ERS's, spans both a recurring compliance schedule and a shared job queue at once.
Back to the generic pattern: recurring service compliance scheduler template.