Everything below is fictional. When this gets built for a real business, the team view reads from whatever already tracks orders (a spreadsheet, a design/ordering system, or email), and the reference code on the customer view is whatever the business already gives out at time of order.
days with no change
Log a new order
A real deployment shows this same queue to everyone who needs it, on one shared screen, instead of one person's inbox or notebook.
Shared order queue, flagged first
Check the status of an order
Try PMP-1001, PMP-1002, PMP-1003 or PMP-1004 from the team view's sample queue.
How this gets built for real
The reference code is whatever the business already hands out. A real build reads from an existing order or contract number instead of inventing a new one for the customer to remember.
Punch-list items here are logged by staff on the spot. A real build can also let the customer submit a punch-list item themselves during the final walkthrough, still landing in the same shared, closeable list.
The "needs attention" threshold is a single number, set per business. A real build can route that flag to a specific person instead of just surfacing it in the shared queue.
See it built for a real business: Western Custom Cabinetry, LLC.