Everything below is fictional. When this gets built for a real business, the intake view is what lab staff use to log each kit and advance it through production, the flagged queue mirrors the same data filtered to what actually needs attention, and the customer reference code is whatever the order system already hands out, not a new code to invent.
Log a new kit
Open kits, flagged first
Flagged queue
A kit lands here automatically once it is more than 5 days past its expected-back date with no receipt ever logged, or once it has sat more than 10 days in the same production stage with no update. Nobody has to notice a missing kit and flag it by hand.
Check the status of an order
Try IIT-1001, IIT-1002, IIT-1003, IIT-1004, IIT-1005 or IIT-1006 from the intake view's sample queue.
How this gets built for real
The flag thresholds are adjustable. A real build sets the overdue-days and stalled-days triggers to match how long each stage genuinely takes for that business, not this demo's defaults.
This tracks the physical kit's stage, not the checkout order. It sits alongside whatever already handles payment and shipping labels, and only tracks whether the physical sample keeps moving once it should have arrived.
The reference code is whatever the order system already uses. A real build reads from an existing order number instead of inventing a new one for the customer to remember.
The customer view shows only customer-safe wording. Internal notes and flag reasons typed in the intake and flagged views never appear on the lookup page.
See it built for a real business: Dental Lab Direct.