No scope change, permit result, or schedule date reaches the customer late again
Permitted field-work contractors, paving, remodeling, fencing, pool and similar trades, tend to accumulate the same three disputes: a scope or price change gets made and a card gets charged before the customer signs off on it, a permit or inspection result reaches the customer only through a third party (a city notice, a neighbor) instead of from the contractor, and a signed job sits for weeks before anyone confirms it's actually on the schedule. This page shows one small, working tool that closes all three gaps: a change order that blocks the crew and the charge until the customer explicitly confirms it, a permit-inspection result that pushes to the customer the moment it's logged, and a schedule confirmation that fires the moment a job is actually put on the calendar.
Everything below is fictional. When this gets built for a real business, it reads from whatever already tracks a signed contract (a CRM, a spreadsheet, an intake form) and connects the notification pings to the business's existing email or text system.
Job queue
Check job status
Try SMP-1001, SMP-1002, SMP-1003 or SMP-1004 from the office view's sample queue.
How this gets built for real
The reference number is whatever the business already gives a customer. A real build reads from the signed contract or invoice number already in use, it doesn't invent a new number to remember.
The notification pings here are log entries, not real sends. A real build wires the "on the calendar," "permit result," and "change order needs your confirmation" pings to the business's existing email or SMS system so they go out the moment staff log the event.
"Confirmed" here is a typed name and a timestamp. A real build can add an actual e-signature provider for a stronger legal record on scope/price changes; this demo shows the workflow, not a specific vendor.
The card-charge block is illustrative. A real build ties this same gate to whichever payment processor the business already uses, so a change-order charge simply cannot fire before the customer has confirmed it.